Achieving these elements will help ensure that your organisation effectively minimises the risk of bullying - and puts a stop to it when it occurs.

Have you considered?


Do you have a written anti-bullying policy?

We suggest

Prepare an anti-bullying policy, and ensure that everyone in your organisation is aware of it and supports it. Use the example to help you. The example e-safety policy will also help to strengthen your guidance in this area.

Does your code of behaviour set out dos and don’ts on how to behave?

We suggest

Complete a behaviour code, or review your existing one if it’s not adequate. Include a section about bullying and adults’ responsibilities in dealing with it.

Do you have regular discussions about bullying with the young people in your group/organisation?

We suggest

The resources may give you some ideas on how to work with children and young people to achieve this element. 
Do you have a policy and procedure for complaints?

We suggest

Use the example to prepare a complaints policy and procedure. Ensure that everyone in your organisation is aware of it and supports it

Can staff, volunteers, families and children easily access information about how you deal with bullying?

We suggest

Create and implement an action plan. This should  detail how you’re going to ensure that everyone knows and understands this information.

This could include: 

  • information sessions
  • leaflets/posters (see examples provided) 
  • letters 
  • one-to-one discussions 
  • adding content to your newsletters or website. 

You could direct children and young people to Childline’s information about dealing with bullying.


Have you developed a written anti-bullying procedure for responding to bullying?

We suggest

Prepare a written procedure to be followed if there is an incident of bullying. It should cover the issue from the point of view of the person being bullied, the bully and any bystanders.

Ensure that everybody in the organisation is aware of this procedure and supports it.

Do your policies and procedures address cyberbullying?
Do you operate a welcome policy for new children, young people and their families?

We suggest

It can be hard joining a new group. Make sure that you take steps to make new members feel welcome eg:

  • welcome pack

  • buddy scheme

  • open days for people who might be interested in joining.

Does your welcome policy aim to attract members from diverse groups?

We suggest

Review the range of diversity among the people that use your services.

Develop and implement a plan to address significant areas of under representation and review it regularly. 


Do you give each new child or young person a welcome letter or pack?

We suggest

In line with your welcome policy, make lists of what needs to be in place for new members joining your organisation. Set a time to review the welcome plan with each new member.
Do you provide support for all staff and volunteers on dealing with bullying?

We suggest

Using the resource that helps you analyse staff learning needs, consider your staff’s training and support needs around dealing with bullying. 

Think about the best way of supporting your staff/volunteers to be competent in dealing with  bullying. This may be via:

  • one-to-one supervision sessions
  • group briefing
  • a more formal training process.