NSPCC helpline Helping adults protect children
Whether you want support and advice for adapting to family life in lockdown, or you’re worried about a child, we’re here to help.
The NSPCC Helpline is staffed by trained professionals who can provide expert advice and support. We’re here if you’re concerned about a child, if you’re a parent or carer looking for advice, or if you’re a professional in need of information and guidance.
Whatever your worry – call the NSPCC on 0808 800 5000, email us, or submit our online form – we can help. We also have advice about spotting the signs of abuse. You can call Monday to Friday 8am – 10pm or 9am – 6pm at the weekends. It’s free and you don’t have to say who you are.
Please note, we are currently experiencing a high level of demand to our helpline service, particularly through our online channels. We are working hard to make sure that we respond to all those who need us as soon as possible. Please remember if a child is in immediate danger, call the police on 999 straight away.
Need to contact us in Welsh?
Pan fyddwch chi’n ffonio’r llinell gymorth gallwch chi ddweud eich bod eisiau siarad mewn iaith arall. Byddwn yn cofnodi ychydig o fanylion sylfaenol ac yn trefnu i’ch ffonio chi’n ôl gyda chyfieithydd Cymraeg. Gallwch chi hefyd anfon negeseuon e-bost Cymraeg. Mae gennym lawer mwy o wybodaeth am riportio cam-drin.
Tips and advice to help cope with coronavirus (COVID-19)
Visit our coronavirus advice hub for tips and advice for parents and carers - from talking to a child worried about coronavirus to taking care of your mental health and much more.
We're working hard to make sure we're still here for children. Will you be there too?
More advice and support
Spotting the signs of child abuse
Advice about coronavirus
Whether you're working from home with your kids or supporting children with anxiety due to coronavirus, we've got tips and advice for you.
Every call is important to us
We understand how upsetting it can be to think a child’s in danger. And we know it can be difficult to know what to do. Having those conversations means that we can protect children in abusive situations by reporting concerns to children's services and/or the police.
In additional to our general helpline, we have dedicated helplines which work in partnership with other agencies and offer advice on issues such as FGM, online safety, gangs and modern slavery.
Every call, email and form is important to us - even if you have a question or simply want reassurance.
How the NSPCC can help you
Our Childline service
Our trained Childline counsellors talk to children on the phone and online, helping them with any problem they are facing.
Childline counsellors offer help, advice and support 365 days a year.